Need to move your dates or times or even destination? Fork over at least $200 per person, on top of any fare difference between the new trip and the original ticket.has caused a flood of trip cancellations.
They are already"When we hear from customers about where we can improve, getting rid of fees is often the top request,'' United CEO Scott Kirby said in a statement."Following previous tough times, airlines made difficult decisions to survive, sometimes at the expense of customer service. United Airlines won’t be following that same playbook as we come out of this crisis.
The new no-change-fee policy applies to travelers with standard economy and premium cabin tickets for travel within the United States, Puerto Rico and the U.S. Virgin Islands. Passengers must still pay any fare difference.
Read the fine print - if you change to a ticket that costs less, United keeps the difference / profits off of you.
americanair will you be matching this
I wish they refunded us when they moved our flight 5 hours ahead of scheduled departure. Screw them, I will never again fly United
doesn’t include basic economy. sooooooo
Is 2020 experiencing...a...silver lining?¿?¿?¿
Good work. I flew southwest 3x this year because of that horrific fee.
Took them a pandemic to realize something so obvious.
And from one of the biggest nickel and dimers of the big carriers. I’m impressed!
Yay!!!
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