. Pre-sales for a handful of dates on the singer’s new tour began Tuesday. But infuriated fans report the ticketing website appeared to crash or freeze during purchase. Customers turned to Twitter to complain about Ticketmaster not loading or allowing them to access tickets, despite having a pre-sale code for verified fans. “I got a code and am logged in to the correct account but it’s saying I’m not verified?! What do I do?,” a fan wrote on Twitter.
It told customers still waiting in the virtual queue that it is moving and to “hang tight.” In response to the demand, Ticketmaster has shifted the start times of pre-sales for Swift’s other concert dates. “Thank you for your patience as we continue managing this huge demand,” the company said.
Source: News Formal (newsformal.com)
This happens all the time with Ticketmaster. They let them have a monopoly so this is what we get
You need to report on how they're a monopoly & since they've partnered with Live Nation, artists basically have to use them. Their fees are outrageous & they own the resale markets. Codes didn't work, people kicked out at checkout. Ticketmaster must be investigated & broken up.
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