Survey Finds That Pandemic Has Exacerbated Sexual Harassment of Tipped Workers

outlines the unsafe and unfair treatment of tipped service workers during the pandemic, and as is unfortunately expected, the current state of affairs is bleak as hell. The survey of 1,675 tipped service workers in New York, New Jersey, Illinois, Pennsylvania, Massachusetts, and Washington D.C. reveals that workers are worried for their health and safety as restaurants refuse to follow COVID-19 guidelines and customers ignore mask protocols.

One Fair Wage reports tips overall have declined through the pandemic, making the dynamic between a customer and a tipped worker even more fraught. Nearly 65 percent of workers report customers docking tips if they are asked to adhere to public health protocols, and that they are “even more vulnerable to have to tolerate harassment that is now compounded with a threat to their physical safety, even life.

The ethos of “the customer is always right” often places tipped workers in the uncomfortable and unfair position of enduring abuse from customers in order to make a living wage.

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