Every year, we ask our senior executives not only about technology and market trends, but about the essential leadership skills that they think will be most in demand in the coming year. After the first year of the pandemic, our CEO Doug Merritt singled out communication as the virtue to double down on in 2021.
It’s perhaps the essential quality of leadership. Every other virtue, from empathy and integrity to courage and problem-solving skills, is in service of the leader’s ultimate job: to make the right decision.
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