Spend Local: Investigation after high street voucher cards rejected

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It comes after a 'small number' of Spend Local cards were rejected when people tried to use them.

There were also reports of women being asked for more information because the names on their birth certificates differed from their married names."There are cases where the details provided in the application form do not match those details held on the databases used to verify applications, and we have asked for further information to verify the application," a spokesperson said.As of Monday almost 950,000 cards had been sent to successful applicants with more than £24.

They added: "We have provided a list of documents in our Frequently Asked Questions, which includes marriage or divorce certificates and a letter from a care home, but this is not exhaustive and if applicants have documents that show they are over 18 and live in Northern Ireland they can provide that supporting evidence using the link they have been sent.

"The department is applying maximum flexibility on the information that can be provided to confirm an applicant is eligible for a Spend Local card. "Where there is a genuine attempt to provide information, there is a clear link between the application and the documents provided and a reasonable level of confidence that the person is eligible they should be verified."

A department spokesperson said if there is a fault with the card people should contact the card provider.

 

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