Special Report: U.S. regulators ignored workers' COVID-19 safety complaints amid deadly outbreaks

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Miguel Cabezola, a driver for United Parcel Service Inc in Tucson, Arizona, complained on March 27 to U.S. workplace safety regulators, alleging the company was taking a lax approach to social distancing, sanitizing equipment and quarantining workers with COVID-19 symptoms...

- Miguel Cabezola, a driver for United Parcel Service Inc in Tucson, Arizona, complained on March 27 to U.S. workplace safety regulators, alleging the company was taking a lax approach to social distancing, sanitizing equipment and quarantining workers with COVID-19 symptoms. He hoped for an inspection of the facility that would force changes to protect worker safety.

Cabezola’s complaint to the regulator, along with that of another worker in May, had “zero effect,” said Karla Schumann, head of the local Teamsters union representing UPS workers. Asked about the outbreak, UPS expressed regret about the manager’s death and said it has strengthened protocols requiring social distancing and sanitation since the early days of the pandemic.

The workers’ regulatory complaints came from a cross-section of companies that included some of America’s best-known firms, including Tesla Inc and Tyson Foods Inc . The federal agency’s acting leader, Loren Sweatt, said in a statement that the allegations in the cases the news organization cited do not reflect the totality of OSHA’s efforts to keep workers safe and “unfairly disparage dedicated OSHA inspectors across the country.”

OSHA is the nation’s workplace safety watchdog, tasked with preventing on-the-job injuries and illnesses. Federal OSHA enforces workplace safety in about half of the states, while OSHA-affiliated state agencies carry out those duties in the rest of the country. State OSHA agencies are overseen by state governors and the federal agency and must, at a minimum, enforce federal workplace safety regulations.

Even in workplaces that OSHA has designated as “high exposure risk” for COVID-19 infection - mostly healthcare facilities - few complaints lead to inspections. OSHA has closed out complaints from about 1,800 hospitals and nursing homes nationwide, but only about 15% of them have been inspected so far during the pandemic, the Reuters review of OSHA data shows. OSHA fined about one in five of those inspected facilities.

“This is the sort of workplace crisis that OSHA was invented to address,” said David Michaels, who led the agency during the Obama administration and is now a professor at George Washington University’s school of public health. “OSHA needed to be more forceful and creative to use the tools it has, but it decided not to.”

“What you’re seeing with COVID is a function of not having a leader,” said Kelly Schnapp, a former director of OSHA’s Office of Science and Technology Assessment, who left the agency in 2019.

 

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