Southwest offering vouchers for flight disruptions under DOT deal

Southwest Airlines has launched a new compensation fund for inconvenienced fliers, offering $75 vouchers to passengers whose flights are significantly delayed or canceled for a reason within the airline’s control. It’s part of the Dallas -based airline’s $140 million settlement with the U.S. Department of Transportation after an operational meltdown in December 2022 that resulted in nearly 17,000 canceled or significantly delayed flights that affected 2 million passengers.

Southwest Airlines reaches $140 million settlement over holiday flight-canceling meltdown last year Under the program, Southwest is required to provide compensation to any passenger if: A flight was canceled or delayed within seven days of the scheduled departure date. Passengers arrived at their destination three or more hours after the scheduled arrival time for domestic flights or six hours for international flights.

U.S. Department Of Transportation Transportation Department Biden San Antonio International Airport Dallas Austin-Bergstrom International Airport

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