Sound Transit to introduce fare inspection process using ambassadors on June 3

A look at Transit Security at Capitol Hill Sound Transit Link light rail station in Seattle after a fatal stabbing. Fare Ambassadors will be checking passengers for proof of payment at Link stations as part of the first phase of the rollout. During the first phase, fare-paid zone inspections will occur only on the 1 Line , at downtown Seattle stations at different times, and will be expanded in later phases, according to Sound Transit .

According to Sound Transit, the new process seeks to increase fare inspections during peak ridership times and make it easier for Fare Ambassadors to help people obtain fares or services. Sound Transit expects that the checks will improve fare collection rates by enabling Fare Ambassadors to provide passengers found without proof of payment with options to pay rather than issuing a citation.

Sound Transit said the first phase will run through August. Passenger feedback about the experience will be collected through an online survey. Survey results will influence refining the fare inspection process for the second phase, set to begin in September, according to Sound Transit. Fare Ambassadors will test several methods of platform inspections before the August 30 opening of the 1 Line expansion to Lynnwood.Sound Transit expects heavy ridership and crowded trains during peak periods when the Lynnwood Link expansion opens. Fare Ambassadors on platforms will be able to help new riders navigate the system and will ease the fare check process.

Fare Ambassadors Fare Inspection Link Stations Fare-Paid Zone Proof Of Payment 1 Line Seattle

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