Senate announces probe into A Place for Mom referral service

The Senate Special Committee on Aging is launching an investigation into A Place for Mom, the country’s largest for-profit senior care referral service, which has been accused of steering people toward facilities with documented safety and regulatory violations while collecting lucrative commissions. Committee Chair Bob Casey, D-Pa.

In 2010, The Seattle Times reported that A Place for Mom referred people to senior living homes without inspecting them for quality or safety, directing families toward facilities with documented abuse and neglect violations. The company said at the time that its advisers sometimes fall behind on visiting facilities in person but that many families were satisfied with its services.

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