Patrick also takes out custom-fitted ice packs from the freezer. They are used to keep stem cell donations cold but are not necessary to transport bone marrow.
That situation happened in New York, and Patrick did in fact have the proper paperwork, but the confusion cost her half a day. Rut Kessel, the courier program supervisor for Be The Match, said that’s why hand carrying the donations is so important because couriers guard the items and facilitate delivery.“So, 48 hours is our window, but 24 is what we always strive for, and we just move heaven and earth,” said Kessel. “We've had couriers in helicopters, we've had couriers in cop cars, whatever it takes is what we do to get it from A to B.
Kessel said out of more than 750 couriers, 60 to 75 percent are volunteers ages 21 to 80, from all walks of life.
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