Samsung’s TV Plus service is not going away, despite what your fridge told you

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Samsung Family Hub smart fridges told their owners that a major feature was going away. It turns out they were wrong.

Yesterday morning, I woke up to a notice on my fridge alerting me that one of my favorite features was going away. No, it wasn’t about to stop making ice. Instead, my Samsung Family Hub smart fridge told me I would no longer be able to watch Samsung TV Plus on its built-in screen. And while that turned out not to be the case — the confusion highlights how precarious smart appliance features can be.

“Samsung will not be removing Samsung TV Plus from the US Market,” Samsung spokesperson Chris Langlois confirmed to The Verge. “The notification was sent in error, and a correction will be released.” I also asked Langlois if he could explain why this happened and how many fridges sent out this message. I’ll provide an update if I hear back. Samsung’s TV Plus is Samsung’s FAST service that has gotten better and better since it launched in 2015.

 

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