Two-plus years into the pandemic, many leaders worry that remote and hybrid work are undermining their organizations’ culture. Their concerns aren’t entirely misplaced: A 2022 global study by the research and advisory firm Gartner found that just 25% of remote or hybrid knowledge workers feel connected to their company’s culture. But forcing employees back to the office is risky, as CEOs including Elon Musk and Jamie Dimon have discovered firsthand. Companies should take another tack.
Culture can be evaluated on the basis of two components, Cambon explains: alignment and connectedness . A Gartner survey of more than 4,500 knowledge workers and 200 HR leaders showed that in-office mandates drove connectedness sharply down. Among employees with “radical flexibility” , 53% reported a high degree of connectedness, whereas just 18% of those with low flexibility did so.
Before the pandemic, firms tended to focus their culture-building efforts on alignment, trusting that connectedness would occur more or less by osmosis. “Leaders hoped that the way offices were designed and decorated and the frequent interactions among workers would foster an emotional connection with the organization,” Cambon says.
Leaders should start by auditing the firm’s work processes to make sure they are compatible with the intended culture, the researchers suggest. “Say you want your firm to be innovative, forward-thinking, and fast-paced,” Cambon says. “If your methodologies are bureaucratic and your systems have constant technical glitches, that will undermine the culture.”
That's total bullshit. 53% of people lied so they could hopefully stay home.
Please tell me this is bass clef, because nobody deserves an E
No doubt.
getsummari summarize
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