she experienced and witnessed at the company—including when she once saw the founder and now-ex CEO Yael Aflalo turn away a Black model, saying “We’re not ready for that yet.”
“The foundation at Reformation is rotted in prejudice and poor leadership,” Santiago wrote in an email to Business Insider in June. “Accountability goes for everyone who plays a role in the mistreatment of others. Employers need to take real responsibility for how they affect not only the livelihood but also the spirit of their employees.
interviewed 47 employees and determined that a number of the workplace issues were caused by a lack of transparency, inadequate HR support, and a “cliquish” culture that led to mean and exclusive behavior. While the report acknowledged personal issues between employees and Aflalo, it stated “employees who commented on this subject said that they do not believe that Ms. Aflalo is racist,” noting that “various employees of all racial backgrounds reported, in similar fashion, that she had treated them in ways that were upsetting to them.”
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