It looks like PS4 users may be able to get a refund for a game recently shut down by Ubisoft . The game in question shut down back on March 31, 2024, which in turn made it inaccessible. To coincide with this, Ubisoft pulled it from PSN and other digital storefronts it was available on. This obviously didn't help anyone who spent money on the game though. However, one PlayStation fan was able to get a refund for their purchase made almost a decade ago.
Normally, the PlayStation Store policy is you can only get a refund within 14 days of purchase, not nine years later. And even then you will have a hard time convincing PlayStation Support to give you your money back unless it is your first attempt at a refund. Whether this is a one-off or an example of the latter, we don't know, but a refund after nine years is certainly something you don't usually see out of PlayStation Support.
PS4 Refund Game Shut Down Ubisoft The Crew Playstation Store
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