As the State Department battles to deal with the 500,000 passport applications it recieves weekly, would-be travelers are having to wait months for their replacements, or even cancel trips costing them thousands of dollars.
“With COVID, the bottom basically dropped out of the system,” Secretary of State Antony Blinken told a House subcommittee back in March. Ginger Collier, who lives near Dallas, applied for four passports in early March, figuring they’d arrive well before her family vacation in late June. After months of back-and-forth, she went to a federal building in Houston hoping to snag a morning appointment at the passport office. But there were already 100 people in line.
Frazzled travelers have demanded help from their elected representatives, who have said at hearings this year that they’re getting more complaints from people angry about passport delays than any other issue.
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