Overwhelmed supervisors are the duct tape holding together COVID-fractured workplaces

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Workplace advice: Supervisors in many organizations have been caught in a vise between upper managers who demand high productivity and exhausted employees voting with their feet out the door.

“I’m overwhelmed,” the supervisor said when he called. “Senior management pressures us to maintain high levels of productivity, but nearly a fourth of our employees call in sick every morning. On our last all-manager Zoom call, our CEO said our sales are down and made it clear we’re expected to handle our employees’ anxiety and get them refocused on their work.

But there are limits, and if your senior management lives in a bubble where they assume you can get more out of exhausted, disheartened employees than is realistic, diplomatically provide them the facts. If you fear honesty might risk your job, forward half a dozen “great resignation” and “turnover tsunami” articles off the Internet to your senior managers, and let them know how retention at your company parallels national statistics.

Workplaces carry a risk we can mitigate but not eliminate. Given that reality, employees need to know their employer will put in place every possible safety protocol.

 

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