A new report unveiled by the New York City Department of Investigation released Thursday found the NYCHA botched its handling of water tests done at the Jacob Riis Houses two years ago.
The DOI's report also noted that NYCHA chose a lab that didn't have the right state certification to do the tests, and it wasn't given the proper instructions. "NYCHA's inability to properly determine the cause of the water concerns at Jacob Riis Houses was the starting point of the agency's flawed response, prompting undue anxiety and stress for residents and a delay in resolving their complaints about discolored water - problems that were not caused by arsenic but by a failed house pump," said DOI Commissioner Jocelyn E. Strauber.
The DOI acknowledged that it has already issued 23 reforms to NYCHA, including strengthening protocols related to emergency response to water problems and improving training for staff on key issues such as water distribution systems.
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