No Malicious Intent in Dallas Data Loss, Investigators Say

The city manager, assistant city manager, chief financial officer, chief information officer, former council member Jennifer Gates and the police department, all knew about the data loss months before telling anyone else.early last year. One former staffer with Dallas’ Information and Technology Services Department is largely to blame, according to independent investigators hired by the city. They say it was all a preventable accident.

The probe found that the data loss was the result of a series of actions by a city IT tech who was responsible for system backups and archiving in late March 2021. He was the “backup technician.” A terabyte of data is equal to about"6.5 million document pages, commonly stored as Office files, PDFs, and presentations," according to cloud storage company Dropbox.

Approximately 23.94 terabytes were lost during the migration. Only 3.26 terabytes were recovered from other sources. The investigators said all users should consider the rest of the data permanently lost and unrecoverable in its original format.Other than the cost, the investigation determined the effects of the data loss to be relatively limited. With a couple exceptions, DPD reported that every file identified as potentially lost was found in another location.

Months went by until the photos and taped interview were produced by prosecutors. She said there’s no way for her to know if that was the result of a data loss or someone just not uploading all the available evidence.

Source: Tech Daily Report (techdailyreport.net)

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