Jo Carlo says she was driving to drop off her friend in South Philadelphia.
She says she tried to flag down police but they were chasing the five carjacking suspects who allegedly stole the BMW."The tow driver told me they were rotational for the police department. That's why I didn't call 911," Carlo says. Carlo says when she tried to retrieve her vehicle the next day, she was given the wrong address, and she needed to pay $1,500. After some negotiation, she says Casablanca reduced the amount to $850.
Under the city's rotational tow system's consumer bill of rights, a tow of her vehicle's weight should only be a flat fee of $215 and $25 per day storage fee.
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