New York City lawmakers passed a set of bills aimed at improving working conditions and pay for app-based workers, becoming one of the first cities in the U.S. to significantly regulate the food delivery industry dominated by DoorDash Inc., Grubhub and Uber Technologies Inc.minimum per-trip payment
and a guarantee that couriers receive full tips, and allow the workers to set limits on their routes. The apps will also be required to pay couriers at least once a week and offer payment options that don’t require a bank account; they will be prohibited from charging fees to workers to receive earnings.
The slate of legislation is one of the most comprehensive efforts in the U.S. to regulate the industry after the pandemic-induced boom in food delivery exposed vulnerabilities for the restaurants and workers that keep the apps running. The dichotomy came into stark focus last month after Hurricane Ida’s torrential storms triggered historic, deadly flooding across New York. Images of delivery workers carrying on through the downpour, and not always receiving better pay, prompted outrage.
“Delivery workers have worked tirelessly throughout this pandemic risking their lives, their livelihoods,” said Councilwoman Carlina Rivera, a prime sponsor of the bills. “We all saw those photos of waist-deep water that they were wading through to bring people their food and medication.”In New York City, an estimated 65,000 food delivery drivers were deemed essential workers during the COVID-19 pandemic.
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