Nest's product boss says it's time to rethink what it means to 'own' a tech product: 'We're not going to allow the owner dictate how our products work'

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'It's not like you can sign a TOS (Terms Of Service) when you enter someone's house,' Nest's VP of Product Rishi Chandra told Business Insider in a recent interview

For one thing, says Google hardware executive Rishi Chandra, a world of ubiquitous smart devices located in homes, offices and streets means a different relationship between a user and a product.

With ambient computing, much of the decision making power that users have today on their computers or smartphones will be stripped, Chandra says. For instance, when someone walks into a friend's home who has a smart speaker, that person doesn't have control over what information is collected from the conversation — the power lies with the company making the speaker.

on Tuesday for its smart home devices and services that it says it will follow moving forward, starting with the Nest Hub Max.To gain users' trust in a world of ambient computing, Chandra said consistency in product design will be key.

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