MBTA General Manager Phil Eng reflects on 'whirlwind' first year

MBTA General Manager Phil Eng speaks to reporters from a podium set up on the Green Line platform at Government Center on Feb. 15, 2024. as the new general manager for the much-assailed transit agency, Phil Eng declared that it was"time for a new way of doing business at the MBTA."

A significant part of the change, the general manager said, is"about the culture shift of the MBTA" that might not be as tangible to riders as things like slow zones. Eng, a longtime engineer and former president of the Long Island Rail Road, said the MBTA workforce and its management team are looking to do things differently.shut down segments

Eng said the changes have helped the T get the work done, but they have also helped the T get more and lower-priced bids on track improvement program work. He said contractors are more interested in bidding on T work if they know the agency is committed to getting the work done within the window called for.

The general manager talked about this month's diversions on the Blue Line, which he said will allow the T to address all Blue Line issues before thefor two months again this summer for its own restoration work. He said the T got a lot of work done last year mostly during overnight hours and weekends, but shutting sections of the line down for days at a time as the T is doing this year allows workers to tackle more state-of-good-repair work on top of eliminating the speed restrictions.

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