JEA warns of scammers targeting customers

“Most commonly, the reports indicate that scammers are very pushy and request money be paid within 30 minutes to avoid disconnection. They generally ask customers to send a payment through CashApp, Zelle or a personal check,” JEA said.In the meantime, if you are targeted by a scammer, or if you are not sure if a call, text or email you receive is legitimate, JEA urges you to call 904-665-6000.

Never purchase a prepaid card or respond via a mobile payment app to avoid service interruptions. JEA does not accept payments via cash apps. Scammers can be very threatening. Customers should record the toll-free number, hang up and call JEA at 904-665-6000.for a comprehensive list of what to look for.

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