, an email marketing company, I know that it’s no easy task to tame an onslaught of emails from both personal and professional sources. For many of us — from admins to executives — this accounts for a considerable chunk of our daily work.If you’re constantly overwhelmed or sidetracked by emails, you may not be handling them the right way.
So when sending an email, consider not only how you feel about it, but how the receiving party will react to it. With that laid out, I also go through each inbox in phases. In phase one, I sift out unnecessary emails quickly. For example, I read and delete emails I was CC’d on and delete any emails about issues I know have been resolved, sometimes without even reading them.Finally, phase three requires replying to the emails that will require a bit of time to handle appropriately.
I tell my employees all the time: “It’s OK not to have the answer immediately. But it’s not OK not to let somebody know you don’t have the answer immediately.”
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