, or that bruised egos and hurt feelings are a necessary cost to changing the world.
And she should know: A former Priceline executive and CEO of Ozon, Russia's version of Amazon, Gavet wrote a book on corporate empathy, "," published last Tuesday. Plenty of tech companies, she said, work hard to take care of their employees — and plenty have empathetic people working for them. None of that is enough, she argued: "It has to include your customers, and it has to include your local community and your community at large.
Inc The best solution is don't bother with empathy. Focus on profit instead, unless you like being a six-figure nobody.
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