– After guests checked out of a corner room at the Hilton Hawaiian Village resort on Waikiki beach, housekeeper Luz Espejo collected enough trash, some strewn under beds, to stuff seven large garbage bags.
“It's a big change for us,” said Espejo, a 60-year-old originally from the Philippines who has cleaned rooms at the world's largest Hilton for 18 years, minus about a year she was laid off during the pandemic. “We are so busy at work now. We cannot finish cleaning our rooms.” A spokesperson for the Hilton Hawaiian Village said no Hilton representative was available for an interview about such policies at any Hilton property. Representatives for several major hotel chains, including Marriott and Caesars Entertainment, either declined to be interviewed or didn't respond to Associated Press requests for comment.
Ben McLeod, of Bend, Oregon, and his family didn’t request housekeeping during a four-night stay at the Westin Hapuna Beach Resort on Hawaii’s Big Island in March.“My wife and I just have never really understood why there would be daily housekeeping ... when that’s not the case at home and it’s wasteful,” he said.“I’m a Type-A, so I get out of bed and I make my bed, so I don’t need someone else to make my bed,” he said.
Elvia Angulo, a housekeeper at the Oakland Marriott City Center for 17 years, is the main breadwinner in her family.
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