A very loyal Hertz customer found a $277 fuel refilling fee on his bill after returning a rented Tesla Model 3 to Hertz . He fought the charge but initially, the rental company denied his request for a refund. Now, after the story has made waves, Hertz has gone back on the charge and provided a full refund. Renting a Tesla in California can have big benefits as it's inexpensive to recharge when compared to a gas car.
As The Drive also points out, Lee actually returned the Model 3 with a battery that was 96 percent full. That's the same percentage that it was when he picked it up. All of this seems like a clear misunderstanding. Maybe an employee accidentally applied this charge to Lee when they meant to apply it to another renter but no, Hertz doubled down. Hertz Refused To Remove The 'Gas Charge' When he contacted customer service, here's the lukewarm response he received.
Source: News Formal (newsformal.com)
Electric Vehicles Fuel Hertz Offbeat News Rentals Reports Tesla Tesla Model 3
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