Help Wanted: Labour shortages gnaw at Sask. tourism, retail sectors

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In May 2010, 66,000 people were working in Saskatchewan's tourism industry; in May 2022, that number had dropped by 20 per cent to 56,000.

“We’re back in a survival mode that we were that we just came out of through COVID.”

However, a tighter labour market can help by bringing up wages for low-income workers, while drawing gig workers into more stable employment, she said. Hill said he tries to hire candidates with acting experience as tour guides, so the business can run thin on workers. Earlier this summer, one worker had a family emergency, another caught COVID-19 and another had a medical procedure in the same time frame. That left one guide.

Hospitality Saskatchewan president Jim Bence says the scarcity of those entry-level workers leads to other shortages higher up the chain. A lack of kitchen helpers means fewer people graduating to chef; a lack of front-line staff means fewer are becoming supervisors. In May 2010, 66,000 people were working in the tourism industry across the province; in May 2022 that number had dropped by 20 per cent to 56,000, said Jonathan Potts, CEO of Tourism Saskatchewan.Article content

Back at the Tunnels of Moose Jaw, Hill said he has boosted his full-time employees’ wages by about 15 per cent, from about $11.61 per hour to $13, bThat ripples across the community as other businesses feel the effects of fewer customers. Prohibition may have been tough business, but it doesn’t quite compare to tourism in a health crisis.

 

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