Frustrated workers say they're stressed over chronic understaffing

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Frustrated retail workers say they're getting overloaded with work due to chronic understaffing

of retail store owners, operators, and managers that 55% of respondents said they expected their stores to struggle with understaffing at least once a week and 78% of retailers planned to cross-train employees to work multiple store roles.

Terry, who is using a pseudonym, told Insider that he doesn't blame the situation on his store's leadership, but said he believes the problem starts at the regional level and up. Insider verified Terry's identity and work records, and is keeping him anonymous over fears of retaliation and because he is calling for a general strike at the retailer on December 4.

But Whole Foods isn't the only retailer dealing with short staffing and workflow changes. Gloria Song is a member of United for Respect, a labor activist group. She works at Walmart and was once responsible for picking over 4,000 items daily for digital orders. She said her numbers dropped by about 1,000 after she started taking on other responsibilities.

A Walmart spokesperson told Insider that"digital associates are cross-trained in stocking and are responsible for helping stock as needed to make sure merchandise is available for customer pickup orders." The spokesperson said the company is hiring 150,000 workers in the run-up to the holiday.

 

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CC: WholeWorkerWFM WholeWorkerUTD aaronjmate briebriejoy KatieHalperShow mtaibbi jimmy_dore miserablelib PeoplesParty_US MaxBlumenthal TheGrayzoneNews SocialistMMA RonPlacone ggreenwald

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沮丧的零售业工人说,由于长期人手不足,他们的工作量越来越大

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