Frontier Airlines gets rid of telephone customer service

The airline said customers can reach out by text or social media channels and WhatsApp.In this articleFrontier Airlines Airbus A320 takes off from Los Angeles international Airport on August 27, 2020 in Los Angeles, California.

Passengers who call the customer service number Frontier lists on its website now get the message: "At Frontier, we offer the lowest fares in the industry by operating our airline as efficiently as possible. We want our customers to be able to operate efficiently as well, which is why we make it easy to find what you need at Flyfrontier.com or on our mobile app."Most major carriers still offer customer service lines.

Approaches the gate, hands the agent a card that says any interactions with this person may only be conducted via the url accessible via the qr card below. Unfortunately, the site is only staffed one hour a week, and right now the staffer is traveling.

Thank you for the cautionary warning to avoid them

Frontier Airlines is the Worst Airline by a lot!!!! They shouldn’t even get to be in Business they are so shady

1-800-GoodLuck becomes 1-800-NoLuck

ya, they are hurting. they offered 500 dollar unlimited passes. I don't think I would trust this airline.

Think about why they would do this - all reasons shout bad service

This will not end well for them.

I’d never fly them anyway…

So they found a way to lower the bar that is already 6ft under, wow!

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