FOX 13 Investigates: Utah psychiatric hospital cited 44 times for 100+ problems since 2019

MIDVALE, Utah — The Utah Attorney General’s Office confirmed it is “aggressively” investigating a psychiatric hospital in Midvale that has been cited 44 times for more than 100 problems since 2019 but has never been shut down.

“Highland Ridge was the worst in-patient I’ve ever been to,” Godfrey said. “I think I met with a therapist once [at Highland Ridge], and it was like maybe a 15-minute session.” The inspection found patients were assaulting and sexually assaulting each other inside the facility due to a lack of supervision. For at least two patients, their medication was switched.

Godfrey is now 18 years old, and her mental health has improved. She was frustrated to learn that Highland Ridge Hospital continued to be cited for many of the same deficiencies years after she left the facility. “It was night and day,” she described. “I went there for treatment of post-traumatic stress disorder, and I was traumatized the whole time I was there... It was so unfair, and I felt so powerless because I know better.”

Each day, Holder-White said she was the one who came into the patient’s room to help the patient shower and get dressed. Another employee, who worked as a behavioral health technician from October 2018 to July 2019, said she witnessed the same issues during her employment that the facility would later be cited for in 2020 and 2021.“It’s awful that sexual abuse happens, and it’s still happening,” the technician said. “Really, I think they need to shut down the hospital and start over... Highland Ridge is basically a holding pen.

In July 2021, police found one of the technicians did not realize a patient was dead until he was “cold and stiff to the touch.” Letters obtained by FOX 13 News show the Centers for Medicare and Medicaid Services have threatened to revoke the facility’s certification six times since 2019.In both cases, the Utah Department of Health gave the facility a “conditional license” and re-issued a standard license once administrators corrected the deficiencies.

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