In April, the Ask Anthony team started looking into complaints against the Jacksonville company. Customers say they paid thousands for unfinished outdoor kitchens.team started looking into complaints about Premier Outdoor USA. Customers say they paid thousands of dollars for outdoor kitchens and other products they can't use or never received. "We wanted a nice, beautiful place to cook for our kids and to entertain," Rick Baer said.
Recently, Premier's website said it was transforming into Outdoor Dream Company with new management and leadership. Anthony asked Jackrel's attorneys if the business was changing names to escape negative reviews. He received a response that said: Amber Bird was a manager, under Shaun Jackrel, at Jaguar Power Sports. The business sold ATVs and dirt bikes in Jacksonville. Jackrel was the owner. According to a recent lawsuit, Jackrel sold the company in February of 2023. The new owners are suing Jackrel, alleging he was untruthful during the sale.
"We were ignored. If anybody did call and you had to transfer a call to him ...tell them I'm out of the country. I'm not here," Bird said about Jackrel's response.
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