that caused many of the world's top websites to go offline briefly this week, blamed the problem on a software bug that was triggered when a customer changed a setting.
“We experienced a global outage due to an undiscovered software bug that surfaced on June 8 when it was triggered by a valid customer configuration change,” Nick Rockwell, Fastly's senior vice president of engineering and infrastructure, said in a blog post late Tuesday. “Even though there were specific conditions that triggered this outage, we should have anticipated it,” Rockwell said.
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