Fake news and ridiculing the dead — what’s wrong with Microsoft’s AI news

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A new report by CNN highlights Microsoft’s use of AI and automation to aggregate news for MSN after it gutted its human news staff.

A new CNN report about the MSN AI model’s news aggregation kicks off with examples of questionable editorial calls, like highlighting a story claiming President Joe Biden dozed off during a moment of silence for Maui wildfire victims , or an obituary that inexplicably referred to an NBA player as “useless.” An editorial staff of humans probably would've spotted the problems.

The BBC is undertaking AI experiments, sites like Macworld use chatbots to query their archive, and The Associated Press has used AI for its “Automated Insights” for over eight years. Egregious examples in the last year of error-riddled Star Wars stories and bad financial advice doled out by chatbots show why AI chatbots shouldn’t be journalists, but at least those stories are generally just SEO plays. Microsoft Start and MSN are presented as resources for finding actual news.

Source: Tech Daily Report (techdailyreport.net)

 

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