Ged Blezard, director of operations at North West Ambulance Service, said: "Please only call 999 if someone has a serious illness or injury, you think their life is at risk and you cannot get them to hospital by any other means.
"We know there are patients waiting for our help and we are sorry that we are unable to respond as quickly as we would like.He said: "We cannot stress enough that our ambulance crews are reserved for the most life-threatening cases and these incidents will be prioritised." He urged people not to call 999 to check on ambulance arrival times as it "cannot answer this question and this blocks the line for other calls trying to get through".
"For all other health concerns, it is likely we will direct you to alternative services, so please help us by first checking your symptoms atWhy not follow BBC North West on
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