The average desk worker uses 11 applications to complete their tasks, up from just six in 2019, according to a Gartner report published Wednesday based on a survey of 4,800 full-time employees.
Two-thirds of survey respondents say universally accepted and supported applications and devices from IT will help business outcomes.Businesses have woven new digital capabilities into operations in recent years, from data analytics dashboards to software-based automation. While the right tools let employees become more efficient, an excess of systems can lead to data gridlock.
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