David Sax: Why strangers are good for us

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David Sax: Strangers 'connect us to the community, teach us empathy, build civility and are full of surprise and potentially wonder.'

| June 14, 2022, 12:00 p.m.

Not so long ago, it was impossible to go through life without speaking, in some way, to a variety of strangers in your life: The bus driver, barista, security guard, receptionist, butcher, government clerk, store cashier and restaurant server were all humans who required at least the bare minimum of conversation. If you were at a playground a generation ago, halfheartedly watching some swing-set drama, ignoring the casual greetings of another parent would be extremely rude.

Far from random human inconveniences, strangers are actually one of the richest and most important resources we have. They connect us to the community, teach us empathy, build civility and are full of surprise and potentially wonder. In some ways, our recent aversion to strangers is a byproduct of technological evolution. Sure, newspapers and magazines, cassette players and televisions were all potential distractions, but none of them fully normalized ignoring other people in the way that smartphones have. E-commerce sites and third-party restaurant delivery apps incentivize us against entering stores and restaurants filled with strangers.

 

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