Every DART Bus stop sign is now bagged with a topper advising riders of the changes.
“Across our 700 square miles, over 10,000 stop signs, bus stop signs, it’s a chance to inform and educate our riders, make sure they know that a change is coming and give them to chance to contact us directly with their concerns,” Shattles said. On the 22 busiest routes, DART is boosting bus frequency to every 15 to 20 minutes. Crosstown routes are added to eliminate the need to make some transfers by rail downtown. And “Go Link” service is added for door to door service with new DART Vans, Taxis or even Uber.“It’s going to create a lot of tension because a lot of stops are going to be different now. I’ve heard a lot of people that are very apprehensive about that change that’s going to happen,” Rider Lily Ojeda said.
Dallas City Council Member Tennell Atkins was among those who pushed DART for improvement, but Thursday Atkins said riders are unclear about what is happening.Shattles said riders with questions can visit DART’s website or call DART Customer Service at“We’re going to continue monitoring and examining ways to improve this system,” he said.
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