Police officers say mental health calls are some of the most complicated encounters they face. New recruits are undertaking training methods to assist in such cases. FOX 10's Steve Nielsen got an inside look at the creative training regimen. Phoenix Police sargent Francisco Valenzuela was put in charge of interpersonal communication training a few years ago and a light bulb went off.
" "A lot of those calls sound like someone using drugs at the park or acting erratic so you never really think it's someone autistic as you go to that call, but it's something that you should keep in mind about disabilities or mental illnesses," Basile elaborated.The Phoenix Police Department is under a Department of Justice investigation and the DOJ is looking into how officers handle mental health and behavioral health calls.
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