Column: Canceling subscriptions shouldn't be like running an obstacle course

website lured people into paying $59.95 for a 12-month membership without adequately disclosing that the membership would automatically renew each year “and what consumers must do to cancel.”

Among other remedies, the settlement requires Age of Learning to be much more straightforward about how to stop the service if so desired. Businesses all too often make it very hard — sometimes deliberately so — to cancel a service. Presumably this is done to continue pocketing regular fees or late charges.There are laws at the federal and state levels against unfair business practices, but nothing that explicitly says it’s illegal to make the cancellation process unreasonably difficult.The business world needs to know clearly and definitively that muscling consumers in this way will result in hefty penalties and/or prison terms.

*Shouldn’t be. But we’ve long ceased being a customer-friendly world.

People of the world. I'm asking for your help. My son Artem has a heart defect, now he's in the hospital. We urgently need surgery. If you can help, please visit my page, there's all the information. I beg you to help save my son

Like the LA Times doesn't have an easy way for online subscribers to cancel? No cancel button on your account profile. You have to call or email and the response is to try and talk you out of it instead of just cancelling the damn thing as requested? Like that?

'I'd like to cancel my cable', sure sir but before you do let me tell /ask you...'Ok, I'm hanging up now, I'll drop the box off later today, bye'. Solved and done.

Viewing an article shouldn't be like running an obstacle course. 😛

More good news please(((

I've subscribed for almost 50 years. Print journalism's demise won't be my fault.

Days away from the election. Have you heard anyone from the Los Angeles Times mention the 50th Anniversary of Nixon's Drug, Race and Weed War in America once from 2016 to 2020?

PREACH

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