Colorado reduces backlog in processing food assistance benefits

LAKEWOOD, Colo. — Some of Colorado's most vulnerable are struggling to feed their families, in part because of backlogs in processing food assistance. It's so bad, that the feds stepped in with a corrective action plan last fall.

His food assistance money never came in March and April, according to his mother, Mary Russell, who handles his care and finances. Jefferson County Human Services blamed a combination of a dramatic increase in SNAP applications, staffing challenges, and technologyColorado reduces backlog in processing food assistance benefits "We've been challenged by turnover at various levels within the organization," said Lynnae Flora, the Deputy Director of Jefferson County Human Services."We also have a computer system that is a statewide computer system, and that state system, the state has control over.

"We are incredibly, incredibly proud of the work that our county staff has done to be able to work towards those targeted goals that they've established for their counties to meet the needs of the people in their communities," said Minna Castillo, the deputy executive director of Community Partnerships with the Colorado Department of Human Services.

DHS FOOD ASSISTANCE JEFFERSON COUNTY DHS SNAP Colorado Snap Backlog Colorado Snap Delays Contact7 Investigates Contact7 Investigation Corrective Action Plan

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