CIOs See Job Titles Stretch With Ever-Expanding Roles

The Morning Download delivers daily insights and news on business technology from the CIO Journal team.PLC, a London-based bank, recently created an executive post for chief technology, operations and transformation officer, or CTOTO. The bank in January named Roel Louwhoff, a former chief operating officer and chief transformation officer at ING Groep N.V., to the new position.

Mr. Louwhoff on Thursday said his lengthy title reflects efforts to align the bank’s technology and operations teams, in order to better meet the changing needs of its clients in an increasingly digital market. By combining technology and operations, he said, the bank aims to “effectively deliver a seamless end-to-end client experience.

“The traditional CIO role and its responsibility skew towards the technology organization, being order takers, delivering perceived solutions for the business, often creating the proverbial technology-business divide,” said Sathish Muthukrishnan,During the pandemic, Mr. Muthukrishnan said, “we had to step up our game significantly as our customers were interacting with us in unprecedented numbers and patterns.

Source: News Formal (newsformal.com)

$LMPX $OB $GLUE $HOOD $NXTC

I watched a Fortune 500 gut serious talent from its BI/Analytics dept. Enhancement queue died and support went offshore for cost saving, driven by the CIO with a procurement background. Two years later and they’ve now spent a year trying to rebuild it in a tighter labor market.

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