the mega-popular chicken chain said the two-story drive-through concept will be in the Atlanta metro area. Chick-fil-A is also opening a new drive-through concept restaurant in New York City. Both restaurants are set to open in 2024.
“Digital orders make up more than half of total sales in some markets – and growing – so we know our customers have an appetite for convenience,” said Khalilah Cooper, executive director, restaurant design. “Understanding this desire for convenience, the locations for these tests were intentionally selected with the customers in mind, giving them more control over their desired experience and cutting down wait-time, while continuing to provide genuine hospitality and care to every guest.
The walk-up restaurant is designed for urban areas with heavy foot traffic, the company said. Guests will place an order ahead of time via the app and then have it given to them when they arrive.Enter your email to subscribe to the daily Down in Alabama newsletter:
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