If pet owners are having a hard time finding their furry friends’ favorite foods, it’s not in their head, experts and pet store owners say: The pet food industry has not been spared from supply chain challenges affecting access to consumer goods across the U.S.
Morgan echoed other pet store employees who said they frequently have issues stocking particular items, but weren’t having problems keeping food on the shelves in general. “It’s happening more frequently,” Morgan said, “but I don’t think it’s happening with such a frequency that the whole industry is disrupted.”
With inflation at its highest since the early 1980s, pet food hasn’t been spared from the higher prices consumers are seeing across the board. Pet store owners said they needed to raise their prices to keep up with higher wholesale costs. Morgan and Lane both said they’d experienced distributors not just raising prices but also cutting quantities. One brand that used to sell pet food in 5- and 15-pound bags cut their product to 4 and 12 pounds while keeping the price the same, Lane said.
Faythe Lewis, a merchandise manager at a Petco location in the South Loop, said the store has fielded calls from people around the city trying to find their cat’s favored food. [Most read] Going to a Chicago White Sox game? Here’s what to know if you’re headed to Guaranteed Rate Field this season.Plomin said the prescription foods eaten by animals with specific medical needs have also been faced with supply chain challenges. In some cases, vets have needed to work with pet owners to shift their pet’s diet to another product.
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