, there’s no mention of any fix for the 2TB model, and I think it’s time to sound the alarm — because this company has been downplaying the issue for months, all while it continues to sell these drives at a steep discount.Screenshot by Sean Hollister / The Vergesupervising producer Vjeran Pavic told me he’d lost an entire 4TB SanDisk Extreme Pro worth of video clips. Completely gone with no trace.
SSD failure does happen, but something weirder was going on here — when he tried adding some of the files back, they started disappearing one by one. And when he contacted a SanDisk customer support agent, he was told that they couldn’t replace his drive because the 4TB model was being recalled. They worked out a deal to swap it for a pair of 2TB units instead — but he hasn’t actually received them because the company’s RMA system was down amidst
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