If they were going to release a dynamic, JavaScript application, they would need visibility into their product. Their homegrown solution sent errors to Splunk, but there was no clarity around which errors were problematic.Eventbrite has now implemented Bugsnag in their development and release process which has given them peace of mind. They know any bugs will be detected before they impact their entire user base.
“Before Bugsnag, all of our JavaScript errors were put into Splunk, and it was just a pile of errors. It was very difficult to sort through or even get any visibility into. There was no grouping or ability to see what was actually impactful, and it was mixed in with all other error messages and logs as well,” says Senna Bala who manages the Eventbrite QA team.
“Now I can be confident that everything is going into Bugsnag, and we can actually see the number of users that are hitting a bug, the number of different events. We get such granular data that I know I can go in there and find errors that are impactful.” - Senna Bala, QA Enginerring Manager
bugsnag seems counterintuitive? lol
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