Gurman explains: “The only solution that worked for me is getting a new physical SIM card. An extremely disappointing issue.”Or a new eSIM?
I guess that’s true, though I’d also say that if you’re tech-savvy enough to have set up the eSIM on your iPhone already, you can probably work out how to do the fix. Even so, as he says, it’s a situation which is not ideal and at least one person on Twitter has replied to Gurman saying the eSIM update solution didn’t work for them, and that only “the physical switch has worked so far.”
Which is perhaps why he didn’t go direct to Apple. As he says, “I’ll add that I personally went direct to T-Mobile, rather than Apple. Unfortunately had to assume Apple would be unable to solve the issue. There isn’t any troubleshooting they’d offer that I didn’t already try.”It’s not clear yet whether this is an iOS issue or not, but Gurman believes that it’s been around since at least iOS 15.4. “For those asking, this issue for sure has existed on iOS 15.4, 15.5 and 15.6 beta 1.
Sounds like a T-Mobile problem rather than an apple iPhone 13 issue. Has this been seen with other providers?
Ouch 🤕
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