Airline traffic is still half of what it was in 2019, but despite staffing challenges and other hiccups, American Airlines and Southwest Airlines had more punctual flights last year.American Airlines moved ahead of several of its major competitors in on-time arrival rankings in 2021, despite a year of turbulence as the Fort Worth-based carrier and the rest of the aviation industry tried to find smoother skies in the prolonged COVID-19 pandemic.
At the same time, Dallas-based Southwest Airlines fell below its major competitors at American, United and Delta as it failed to build on several years of improving performance, according to“Generally, performance improved across all carriers and we can all sit here and say it was because there were fewer flights,” OAG senior analyst John Grant said. “But they still had the challenges of not having enough available people and bringing back their networks from 2020.
It was American’s best on-time performance since at least 2012, and far better than recent years, excluding the pandemic year of 2020 when global air traffic fell by nearly two-thirds from the year before. It was particularly better than 2018 and 2019, when American struggled with
Lol couldn't have proved that with me last night when the AA flight changed ETA 3 times in the air, the last change happening 20 min before landing.
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