Amazon Reportedly Ditches 'Just Walk Out' Checkouts at Its Grocery Stores

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Amazon Fresh is moving away from a feature of its grocery stores where customers could skip checkout altogether.

Amazon is reportedly phasing out its checkout-less grocery stores with “Just Walk Out” technology, according to The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with. Just over half of Amazon Fresh stores are equipped with Just Walk Out.

The technology seemed incredible, but there were some stumbles. It often took hours for customers to receive receipts after leaving the store, largely because offshore cashiers were rewatching videos and assigning items to different customers. The system of scanners and video cameras in each store is also incredibly expensive. Amazon Fresh, the e-commerce giant’s grocery store first launched in 2007, has just over 40 locations around the United States.

 

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