After losing rental income when tenants lose jobs, Chicago man gets stuck with long wait from state assistance program

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Rental income was part of a Chicago man's retirement plan, but that hit a snag when his renters lost their jobs during the pandemic.

The landlord and his tenants turned to a state rental assistance program for help – but have been waiting on a decision since before Christmas. CBS 2's Lauren Victory got answers about why the process is taking the State of Illinois months to complete.

So Chatman used money in reserves that he normally would've used for repairs to pay the bills coming in. Some tasks like painting the walls or replacing an old door had to be put on hold. He made a patchwork of lifestyle changes, too.Rental assistance could ease Chatman's burdens, but when he contacted CBS 2 in June, he'd just about enough – waiting on a decision from his December application.

"Knowing, not knowing. Is it going go? Is it not going to go?" said Chatman, describing what it's been like to be in limbo."You don't know in which direction to go because you don't know where that process is going to take you," he said. The SRU team manages all the COVID relief money that goes out IDHA's door for both rental and mortgage relief.The applications first needed to be sorted to give priority to lower income households per federal guidelines. It was not a first-come, first-serve process, he said."We had to check with Cook County. We had to check with other counties that received money and operated those funds," said Carrillo,"so it wasn't as cut and dry.

 

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